Information we collect from you and how we use it
We will collect information about you when you: open an account, register with this website, place an order for products or services, request further information from us or if you wish to contact your local Brook Hi Vis store. The type of information we may collect includes: your name, postal address, job title, email address and telephone number so that we can contact you accordingly.
When you enter a competition or promotional feature, we may also ask for your name, postal address, email address and telephone number so we can administer the competition and notify winners.
We may also obtain information about your usage of this website using cookies.
Separate terms and conditions may apply when you open an account. Or, if you decide to participate in a competition. So please make sure that you read these at the relevant time.
How do we use the information we collect about you?
We will collect information about you when you open an account, register with this website, place an order for products or services, request further information from us or if you wish to contact your local Brook Hi Vis store. The type of information we may collect includes your name, postal address, job title, email address, and telephone number so that we can contact you accordingly. Privacy is of maximum concern to us.
When you enter a competition or promotional feature, we may also ask for your name, postal address, email address, and telephone number so we can administer the competition and notify winners.
We may also obtain information about your usage of this website using cookies.
Separate terms and conditions may apply when you open an account. Or, if you decide to participate in a competition. So please make sure that you read these at the relevant time.
How do we use the information we collect about you?
- for processing your order or managing your account (if applicable),
- to contact you for your views on our services,
- for notifying you about important changes or developments to our site or services,
- to provide a more personalized online experience,
- for record-keeping purposes,
- to keep you informed about the products and services that we offer. If you agree, we may also pass your information to other companies in the Group so that they keep you informed about the products or services which they offer. For more information see the paragraph below, and
- for market research purposes, on an anonymous basis to track the activity on our site, to publish trends and/or to improve usefulness and content,
We only retain your information for a limited period in order to respond to your query, provide you with the information you require or to send you updates on our products and services for as long as you indicate that you are happy for us to do so. Sometimes, we are required to keep some records for a longer period of time to meet our legal obligations.
Keeping you informed
If the email address you have provided to us is a corporate email address, we may contact you at any time to let you know about our products and services.
However, you will be able to let us know if you no longer want to receive material from us each time that you receive a communication by following the link to unsubscribe.
Disclosing your data
However, we may use other companies to provide services to you on our behalf. These services may include but are not limited to answering your questions about products or services, sending postal mail and emails and analyzing data. We will only provide those companies with the information they need to deliver the service we have engaged them for and they are prohibited from using that information for any other purpose.
We may have to disclose your information by law or because a court or the police or other law enforcement agency has asked us for it. In the event that a majority of our shares were bought by another company or we transferred a substantial amount of our assets to another company, we would disclose your personal information to that purchaser.
How is your information protected
Internally, we restrict access to personal information. Only employees who need the information in order to do their jobs have access to it. We never transfer your data outside of the UK.
Changes to our privacy policy
Your Rights
We want to make sure that your personal information is accurate and up to date. Therefore, if you think any information we hold about you is incorrect or incomplete, please email or write to us. This is so we can update our records.
Delivery Questions?
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Returns Address
Brook Leicester Ltd
Unit 11 Queniborough Industrial Estate
1489 Melton Road
Queniborough
Leicester LE7 3FP