Secure online shopping at Brookhivis.co.uk
When you shop online at Brookhivis.co.uk, as soon as you access the ‘Checkout’ , ‘Account’ , ‘Login’ or ‘Register’ pages, and before you enter any personal or payment details, your browser will go into secure mode.
This is how to check if you are in secure mode. Look for a padlock icon on the bottom-right of your browser window. Or, your address bar. Either of these occurrences indicates that the webpage is secure, and all information sent via that page is encrypted.
Secure mode encrypts your details. This creates billions of code combinations to protect each transaction made on our site. This means card details are only viewable by you. If you are using one of the more recent browser versions, our site supports 128-bit encryption. This keeps your details as safe as possible.
Brookhivis.co.uk only accepts orders placed using Secure Socket Layer (SSL). This technology prevents you from inadvertently revealing personal information using an insecure connection. During payment, we also ask for your card signature code and billing address as additional security checks.
Brookhivis.co.uk will encrypt and store your card details for purposes of payment and refunds. Users are also given the option to save their credit card details on the ‘Checkout’ page. This stores your card details to your own computer in the form of a cookie. This information is inaccessible to anyone from Brook Hi Vis.
Secure Socket Layer (SSL) Provided by Comodo®
Verified by Visa and MasterCard SecureCode
If the credit/debit card you are using to pay for your order qualifies for one of these services you will be taken to a page hosted by your card issuer. This is a completely secure process – the information you provide is only visible to you and your card issuer, and will never be shared with other parties.
If you haven’t registered before and your card qualifies, you will need to follow the on-screen instructions to register securely and create a password for your card. This is not the same as the PIN number you use for your regular shopping. It’s an online shopping code that you’ll be able to use to identify yourself and your card when shopping at Brookhivis.co.uk. It’s basically the online equivalent of chip & pin which is used on the high street. Once registered, you will be taken back to Brookhivis.co.uk to complete your order.
Transactions require a password from registered customers.
If you’re unsure about this new service you may be able to complete your order without registering. However, we recommend that you contact your card issuer to find out more, as they will eventually require you to register to continue shopping online.
Keeping your personal details safe
If you receive a suspicious email claiming to be from Brook Hi Vis and including a request for your financial information, DO NOT CLICK on any part of it or open any attached documents. Instead, please contact us.
Online transactions never ask for your PIN. Never reveal your PIN to anyone. Not in person or online.
How does your browser protect you and your data?
You can configure your web browser to tell you when your details are being sent. This will warn you if something is wrong.
Online security is constantly evolving so we recommend you update your browser to the latest version. For instance, Internet Explorer, Firefox, Chrome or Safari (if you are using an older version). This is in order to take full advantage of any improved security features.
Delivery Questions?
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Returns Address
Brook Leicester Ltd
Unit 11 Queniborough Industrial Estate
1489 Melton Road
Queniborough
Leicester LE7 3FP